Terms & Conditions

Guarantee & Returns

The Distance Selling Regulations give you the right to change your mind and cancel an order within seven working days.

We will refund your purchase within seven working days of receiving the goods if:

you change you mind within seven working days or

the goods are being returned because they were incorrectly supplied or

they were damaged on receipt of delivery

When making a return please send the item back to:

Returns Dept  The Present Company  Unit 1 The Dairy  Highlanes House   Highlanes

  Croxton  Staffordshire  ST21 6QB

 Please include your details and the reason for the return and ensure that any returned goods are correctly packed to avoid breakages. It is advisable to obtain proof of postage.

For further assistance please e-mail info@presentcompanyltd.co.uk or call 01630 620428.