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Hand crafted fine bone china from the heart of Staffordshire, England.

Returns

Guarantee & Returns

The Distance Selling Regulations give you the right to change your mind and cancel an order within seven working days.

We will refund your purchase within seven working days of receiving the goods if:

  • the goods are being returned because they were incorrectly supplied
  • they were damaged on receipt of delivery

When making a return please send the item back to:

Returns Dept The Present Company Unit 1 The Dairy  Highlanes House  Highlanes  Croxton Staffordshire ST21 6QB

Please include your details and the reason for the return. Please ensure that any returned goods are correctly packed to avoid breakages. It is advisable to obtain proof of postage.

For further assistance please e-mail info@presentcompanyltd.co.uk or call 01630 620428